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Regulatory Compliance

E-Signature Compliance for Regulated Industries

Certivo is built to meet the strictest regulatory requirements for electronic signatures in clinical trials, pharmaceuticals, and life sciences.

E-Signature Legal Framework

Electronic signatures are legally valid in most jurisdictions worldwide. The key is ensuring your e-signature solution meets the specific requirements of your industry and region.

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United States

ESIGN Act (2000) and UETA provide federal and state-level recognition of electronic signatures.

FDA 21 CFR Part 11 adds requirements for regulated industries.

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European Union

eIDAS Regulation (2014) establishes a legal framework for electronic signatures across all EU member states.

Three tiers: Simple, Advanced, and Qualified electronic signatures.

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Global

Most countries recognize electronic signatures through national laws based on UNCITRAL Model Law.

UK, Canada, Australia, Japan, and 60+ countries have e-signature laws.

馃嚭馃嚫 US FDA

FDA 21 CFR Part 11

Title 21 Code of Federal Regulations Part 11 establishes the FDA's criteria for electronic records and electronic signatures to be considered trustworthy, reliable, and equivalent to paper records and handwritten signatures.

Key Requirements:

Unique user identification for each signer
System access controls and authority checks
Audit trails capturing who, what, when, and why
Electronic signature attribution (name, date, time, meaning)
Record integrity through encryption and checksums
System validation with IQ/OQ/PQ documentation

Certivo Implementation: Every signature in Certivo captures a unique signature ID, timestamp, signer identity, IP address, and signing meaning. All actions are logged to an immutable audit trail with SHA-256 hash verification.

View IQ/OQ/PQ Validation Documentation

21 CFR Part 11 Subparts

Subpart A - General Provisions

Scope and definitions for electronic records and signatures.

Subpart B - Electronic Records

Controls for closed and open systems, signature/record linking, and signature manifestations.

Subpart C - Electronic Signatures

Requirements for signature components, controls, and identification codes/passwords.

Applicable Industries

PharmaceuticalsBiotechnologyMedical DevicesClinical TrialsCROsLaboratories

ESIGN Act Key Provisions

Legal Equivalence

Electronic signatures cannot be denied legal effect solely because they are in electronic form.

Consumer Consent

Consumers must consent to receive records electronically and can withdraw consent at any time.

Record Retention

Electronic records must be accurately retained in a form that can be reproduced for later reference.

Documents NOT Covered by ESIGN

  • - Wills, codicils, and testamentary trusts
  • - Family law documents (adoption, divorce)
  • - Court orders and notices
  • - Utility cancellation notices
  • - Product recall notices affecting health/safety
馃嚭馃嚫 US Federal Law

ESIGN Act

The Electronic Signatures in Global and National Commerce Act (ESIGN), enacted in 2000, gives electronic signatures the same legal validity as handwritten signatures for most transactions in interstate or foreign commerce.

What ESIGN Establishes:

Electronic signatures are legally binding
Electronic contracts are enforceable
Electronic records satisfy legal record-keeping requirements
Parties can agree to conduct transactions electronically

UETA Compatibility: The Uniform Electronic Transactions Act (UETA) has been adopted by 47 states. ESIGN serves as federal backup where UETA hasn't been enacted.

馃嚜馃嚭 European Union

eIDAS Regulation

The Electronic Identification, Authentication and Trust Services (eIDAS) Regulation (EU 910/2014) provides a legal framework for electronic signatures, seals, timestamps, and other trust services across all EU member states.

Non-Discrimination Principle: Article 25 states that an electronic signature shall not be denied legal effect solely on the grounds that it is in electronic form.

Certivo Classification: Certivo provides Advanced Electronic Signatures (AES) as defined by eIDAS - uniquely linked to and capable of identifying the signatory, created using data under the signatory's sole control, with tamper-evident linking to signed data.

eIDAS Signature Types

Simple Electronic Signature (SES)

Any data in electronic form attached to or associated with other electronic data used to sign.

Example: Typed name, checkbox consent, click-to-sign

Advanced Electronic Signature (AES)

Certivo

Uniquely linked to signatory, capable of identifying them, created with high confidence data under sole control.

Example: Authenticated signing with audit trail

Qualified Electronic Signature (QES)

AES created by a qualified signature creation device, based on a qualified certificate.

Equivalent to handwritten signature in all EU member states

馃嚜馃嚭 Clinical Trials

EU Clinical Trial Regulation 536/2014

The EU CTR establishes requirements for clinical trial documentation, including mandatory 25-year retention periods and archive ownership requirements.

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Article 58 - 25-Year Retention

The sponsor and investigator shall retain the clinical trial master file for at least 25 years after the end of the trial.

Certivo: Configurable retention from 2-30 years with automated retention alerts.

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Article 58(3) - Archive Owner

Requires designation of a named individual responsible for the archives who can grant access to authorized persons.

Certivo: Archive owner appointment with transfer history audit trail.

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Inspection Readiness

Documents must be readily available for inspection by competent authorities upon request.

Certivo: One-click regulatory exports for FDA, MHRA, and EMA.

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UK MHRA 2026

Post-Brexit UK regulations mirror EU CTR requirements including 25-year retention for clinical trial documentation.

Certivo: Separate export format for MHRA inspections.

馃敀 Data Protection

GDPR Compliance

The General Data Protection Regulation requires organizations to maintain records of processing activities and implement appropriate technical measures to protect personal data.

Article 30 Records

Maintain records of all processing activities involving personal data

Data Subject Rights

Support access requests and data portability requirements

Security Measures

Implement encryption, access controls, and audit logging

Data Minimization

Only collect and retain data necessary for stated purposes

Certivo GDPR Features

Article 30 Records Management

Built-in interface to create and maintain processing activity records with legal basis tracking.

Subject Access Request Exports

Generate GDPR-compliant data exports for individual data subject requests.

Data Encryption

AES-256 encryption at rest, TLS 1.3 in transit, with multi-tenant data isolation.

馃搵 Practical Guide

Preparing for Regulatory Inspections

Whether it's FDA, MHRA, or EMA, here's what you need to know to prepare for a regulatory inspection of your electronic signature system.

Pre-Inspection Checklist

1Documentation Ready

  • - System validation documentation (IQ/OQ/PQ)
  • - User access control policies
  • - Electronic signature procedures SOP
  • - Change control records
  • - Training records for system users

2System Access

  • - Read-only inspector account prepared
  • - Audit trail export capability verified
  • - Document search and retrieval tested
  • - Report generation confirmed working

3Personnel Preparation

  • - System administrator available
  • - Quality assurance representative assigned
  • - Subject matter experts identified
  • - Back room support team organized

4Technical Readiness

  • - Backup systems verified
  • - Audit trail integrity confirmed
  • - Export formats tested
  • - Hash verification demonstrated

Common Inspector Questions

How do you ensure only authorized users can sign documents?

Certivo requires user authentication before any signature. Each user has a unique account with email verification. Organizations can require two-factor authentication for signing.

Can you demonstrate the audit trail for a specific document?

Yes. Every document has a complete audit trail showing all actions: creation, views, field entries, signatures, and downloads. Each entry includes timestamp, user identity, IP address, and action details.

How do you verify the integrity of signed documents?

Each signed document includes a SHA-256 hash and Certificate of Completion. Any modification would change the hash, making tampering detectable. The audit trail uses hash-chain verification.

What is your record retention policy?

Configurable from 2-30 years based on regulatory requirements. EU/UK trials default to 25 years per CTR 536/2014 Article 58. All retention changes are logged with reasons.

How do you handle system access when employees leave?

User accounts can be deactivated immediately by organization admins. Deactivation is logged in the audit trail. Historical signatures remain valid and attributable.

One-Click Regulatory Exports

Certivo's regulatory export feature generates complete compliance packages for inspections:

Complete audit trails
Signed documents with certificates
GDPR processing records
Hash verification reports
FDA FormatEMA FormatMHRA Format

ALCOA+ Data Integrity

The FDA and EU GMP Annex 11 require audit trails to meet ALCOA+ principles for data integrity.

A

Attributable

Every action traced to a specific person

L

Legible

Data is readable and permanent

C

Contemporaneous

Recorded at the time of the action

O

Original

First capture of the data or verified copy

A

Accurate

Free from errors, complete, and truthful

C

Complete

All data including any repeat or reanalysis

C

Consistent

All elements dated in expected sequence

E

Enduring

Recorded on approved media, durable

A

Available

Accessible for review throughout retention

Ready for Compliant E-Signatures?

Start your free trial and see how Certivo meets the compliance requirements for your regulated industry.